What to Expect When You Book a Golf Simulator Rental on Long Island

You've decided a golf simulator rental is the move for your event. Here's exactly what happens between "I'm interested" and the moment your guests start swinging — so there are zero surprises and you can plan accordingly.

Step 1: Fill out the quote form or call us

Start at longislandgolffactory.com or call (631) 627-2423. We'll ask for:

• Your event date and start time
• Your location (town, backyard vs. venue, indoor vs. outdoor)
• Approximate number of guests
• The type of event

Based on that, we'll confirm availability for your date and walk you through the right package.

Step 2: Choose your package

• Starter Package — $650: 4 hours, delivery + setup + breakdown, self-guided. You run it.
• Full-Service Package — $850: 4 hours, on-site Golf Host runs the entire event. You enjoy it.
• Signature Package — $1,050: 6 hours, Golf Host, Bluetooth speaker, cornhole boards included. The full setup.

You can also add extras: additional hours, a putting green, Bluetooth speaker (if not on Signature), or golf balls. Tell us what you're thinking and we'll build the right quote.

Step 3: Lock in your date — $25 deposit

Once you've confirmed the package, a $25 deposit locks in your date on our calendar. That's the only upfront payment. Your date is held exclusively for you from the moment the deposit clears. We accept payment via Venmo, Zelle, or card.

Step 4: Confirm the details (usually a week before)

About a week before your event, we'll touch base to confirm:

• Setup location and access (gate code, parking, where to position the enclosure)
• Start time and arrival window
• Any last-minute add-ons
• Power source location

If your setup space changed or you have a question about logistics, this is the check-in where we work it all out. No scrambling the morning of.

Step 5: Event day — we arrive early, handle everything

We arrive 45–60 minutes before your event start time. Here's what happens:

• We identify the best setup position in your space
• Inflate the full enclosure (takes about 10 minutes)
• Mount the projector and screen, position the hitting mat and launch monitor
• Connect to your power source and run calibration shots
• Load courses, confirm everything is tracking correctly
• If you booked Starter: quick 5-minute walkthrough of how to run it yourself
• If you booked Full-Service or Signature: your Golf Host is on-site from this point until the end of your rental

By the time your first guests arrive, the setup is live and ready.

Step 6: During the event

If you have a Golf Host, they manage everything — course selection, Longest Drive and Closest-to-Pin contests, live leaderboard, guest rotation, and any tech issues. You just enjoy your event. If you're on the Starter package, you run the simulator with the controls we showed you at setup. It's simple — most hosts are comfortable within the first 5 minutes.

Step 7: End of rental — we handle breakdown

When your rental window closes, we return and handle complete teardown and pickup. You don't touch any equipment. The enclosure is deflated and packed, the screen and projector are disconnected, the mat and launch monitor are loaded back in the vehicle. We leave your space clean. Balance payment is collected at this time — same methods as the deposit (Venmo, Zelle, or card).

What if something goes wrong during the event?

We're reachable by phone the entire time. If you're on the Starter package and something stops working, we'll walk you through a fix by phone and can come back early if needed. If you have a Golf Host on-site, they handle anything that comes up before you even notice it.

What if I need to cancel or reschedule?

Life happens. Call us as early as possible and we'll work it out. The $25 deposit holds your date but we're not trying to create friction for rescheduling. Reach out and we'll find a solution.